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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
LAVA CAST IRON SKILLET: Lava is specialized for heating and appliance industry. With 40 years of experience in casting molding, sand preparation, melting, sandblasting/grinding and enamel coating plant as the leading company in the world, Lava’s main production issue; cast iron cookware, pans, grills and stove top casting grills. The world’s highest quality cast iron is processed together with electrophoresis enamel coating technology in the production facilities of the ISO9001 standard. 3-LAYER ENAMEL COATING: Lava cast iron skilllet has been coated with 3 layers of enamel with 3 stages of firing technique. Primer layer protects the product against corrosion, gives resistance to high temperatures and thermal shock, the 2nd layer enamel gives high scratch and wear resistance and creates a flavor layer, 3rd layer enamel makes a smooth, attractive surface that is easily cleaned and adds a perfect elegance in presentation. PROTECTIVE GLASS ENAMEL: The cooking surface of this frying pan is glass enamel. Since this enamel shows the properties of glass, it has a transparent color, so the inner surface preserves its original casting color. Glass is a natural and a non-toxic coating that will protect the surface and maintain it for longer periods of time. Not only it makes this pan versatile and easy to use but also gives a smooth and shiny surface that is both easy to clean and requires no seasoning before use. HEAT RETENTION: This fry pan has 2.4-qt. capacity and it weighs 5 pounds. Its strong heat distrubition and retention make it great for searing steaks and frying potatoes, vegetables and eggs. The smooth interior makes sure that everything inside is cooked evenly, and it releases food easily. It can be used on all kitchen stovetops (except the microwave), and it's oven safe to 500 degrees F. HOW TO CLEAN LAVA ENAMELED CAST IRON: Although Lava enameled cast iron is dishwasher safe, hand washing with warm soapy water and a nylon scrub brush is recommended to preserve the cookware's original appearance. Always dry cookware thoroughly and store in a cool, dry place. To remove stubborn baked-on food, boil 2 cups of water and 4 tablespoons of baking soda. Boil for a few minutes, then use a pan scraper to loosen the food
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